After watching a video clip entitiled 'perkerja KFC yang kurang ajar' wanted to upload for your viewing but don't know how to, sorry, uploaded at my nephew Brendan's Facebook, in addition to his already long list of comments from his peers, I spiced up with my comment as follows:
"Brendan, had ee been there, ee would have punched him in the nose, elbow aimed hit his jaw and kicked him hard in the groin! Then, grabbed him by the hair and smashed his face flat against the wall! THEN, ee's fees spent on the Weng Chun classes would worth every sen! hehehehehe....."
Heroic, yeah? Don't play, play, ar.....best in Penang and in Malaysia!....and..... my Weng Chun lessons AIN'T FOR NOTHING!!!!!
Jokes aside, unless we were there to witness the whole scenario, I would rather reserve judgement.
While most opine that customers are always right and that courtesy and tolerance must be observed by service providers no matter what the situation, I find it, at times, hard to adhere to the principle myself! There were occasions, even as a bystander, I couldn't resist the urge to tick off petulant customers who bellowed and ignited the tempers of business providers by their unreasonable demands!
Business providers are no saints, they are human too! But of course resorting to violence as a means to achieve an end is counterproductive!
Not all bosses hold fast to the maxim that the customer is always right and penalize employees REGARDLESS of situation though. I'm glad to have served such understanding bosses myself, who had respected my decisions and stood by me allowing me a sense of confidence in rendering my utmost dedication to my work!!
